Hi, I'm Kaira Kelvin
I am a Certified Data and Business Intelligence Analyst with a passion for transforming complex datasets into clear, actionable insights. With over 2 years of experience, I empower businesses to make informed decisions through the power of analysis and visualization. My expertise also lies in creating interactive dashboards with Tableau and Power BI. Besides transforming data, I provide frontline technical support, achieving a 90% first-call resolution rate in resolving technical issues leading to improved user satisfaction.
Skills and Experiences
Data Analysis
Using Power BI, SQL, and Excel, I analyze data to extract insights that are essential for making decisions.
Data Visualization
I use Power BI, Tableau, and Excel to create dashboards and reports. Power BI allows for interactive dashboards, and Tableau provides advanced visualization.
Communication & Mentoring
I effectively share insights and train team members.
Ability to handle Q&A, excellent listening and questioning skills.
Biometric Installation
Install and configure biometric systems for access control.
CCTV Installation
Install and configure NVR/DVR for optimal video storage and playback.
Configure and maintain IP cameras, cable pulling, and full setup.
End User Support
Utilize ITSM tools, monitor MPLS links, and provide IT troubleshooting.
Project Management
I use AutoCAD to design data points. Also, I oversaw the LAN upgrade at JKIA Forodha House, leveraging my expertise in network design, implementation, and team collaboration.
Time Management & Leadership
Proven track record of delivering projects on schedule without compromising quality. Also, experienced in guiding and motivating teams to achieve common goals.
Technical Writer
Excel at demystifying complex topics, making them easy to understand for everyone.